Legal

Terms of Service

These terms govern your use of GavelMUN and the services provided at gavelmun.com.
Last updated 26 July 2026

1. Agreement

These terms form an agreement between you and GavelMUN (“we”, “us”, “our”). By creating an account or purchasing a plan, you accept them. If you accept them on behalf of a school, club or conference, you confirm that you are authorised to do so.

2. Accounts

Each account is intended for a single committee. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must notify us promptly if you believe your credentials have been disclosed to a third party.

A secretariat account has administrative access to every committee account within its own conference, including the ability to set committee passwords. This access is intended, and is limited to the conference to which the secretariat account belongs.

3. Plans and payment

Prices are stated in Canadian dollars on our pricing page. Paid plans consist of a single payment covering a term of twelve months from the date of purchase. Sales tax is not currently charged. Payments are processed by Stripe; we do not receive or store your card number.

On expiry of a paid term, the associated accounts are deactivated and can no longer be used to sign in. Deactivation is not deletion. Your committee data is retained, and access can be restored on renewal.

We may revise prices for future purchases. A plan already purchased retains its price for the remainder of its term.

4. Educational accounts

The educational plan is provided without charge for non-profit, non-commercial use, including school clubs, student-run conferences and classroom use. It provides one committee account and does not expire.

Where an educational account is used commercially, we will contact the account holder and request that the account be moved to a paid plan before taking any further action. Conferences that are unable to meet the cost of a paid plan are invited to contact us to discuss alternatives.

5. Refunds

You may request a full refund within 14 days of purchase, provided that the accounts have not been used to run a session. Requests should be sent to [email protected].

After that period, or once a conference has been run using the service, refunds are not ordinarily provided. If the service failed to perform as described, please contact us and we will address it.

6. Acceptable use

You agree not to:

  • resell, sublicense or transfer access to accounts sold to you;
  • attempt to disrupt or overload the service, or to obtain unauthorised access to it or to data belonging to another conference;
  • upload unlawful content, or any image that you do not hold the rights to use, including custom flags;
  • use the service to harass any person.

Identifying a security vulnerability and reporting it to us in good faith does not constitute a breach of these terms.

7. Your data

Committee data that you enter, including delegation lists, speaking times, roll call records and uploaded images, remains yours. We store and process it for the purpose of providing the service. We do not sell it and we do not use it for advertising. You may request an export or deletion of your data at any time. Our privacy policy sets out how information is handled.

8. Availability

We make reasonable efforts to keep the service available, but we do not warrant uninterrupted availability and offer no guaranteed uptime. Committee mode is designed to continue functioning without a network connection, and synchronises when connectivity is restored.

We may modify or discontinue features. Where a change would materially affect how a conference is run, we will notify account holders in advance.

9. Suspension and termination

You may stop using the service at any time and request closure of your account. We may suspend or close an account that breaches these terms, and will state the reason for doing so. Where we close a paid account for reasons other than a material breach, we will refund the unused portion of the term.

10. Disclaimers and limitation of liability

The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all implied warranties, including those of merchantability and fitness for a particular purpose.

We are not liable for indirect, incidental or consequential losses. Our aggregate liability in respect of any claim is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded under applicable law.

11. Changes to these terms

We may amend these terms from time to time. Where an amendment materially affects your rights, we will notify account holders by email before it takes effect. Continued use of the service after that date constitutes acceptance of the amended terms.

12. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The courts of Ontario have exclusive jurisdiction over any dispute arising from them.

For questions about this document, contact [email protected].